First experience in the birth center was iffy. Although things didn't go as planned. Nurses were AMAZING, caring and extremely compassionate.
Wouldn't say that, this time around with baby #2. Nurses are caddy like high school kids, extremely rude, and the least bit helpful. Conversations about personal life/ or the likes and dislikes of certain patients.... Can be over heard all day. Questions or concerns of mine regarding myself/or baby were ignored/not addressed because they "didn't want to deal with us" (conversation had right outside our door... Plain as day for any human to hear)
We had our third son here and what a freaking nightmare. First off, I was high risk and they were incredibly negligent because they couldn't be inconvenienced. Then, they botched my son's circumcision. And THEN, double billed me for the doctor who botched the circumcision. AND THEN!!!! Prematurely put our bills into collections. Took me hours and hours of phone calls to get our bills pulled out of collections and even more hours to deal with their double billing error. If I was dying and needed immediate medical assistance, I wouldn't go to MG hospital. Totally unorganized and a total nightmare to work with. Oh yea... and then they sold my debt to a company I have never heard of without telling me. Now I'm HOPING this company I make payments to every month is legit.
Really bummed out by this experience. As if this experience hasn't been overwhelming as is. Sure does suck to rely on people of this nature and character to "help you".
Front desk women just sit on the computer looking up shoes and facebook... Don't even do their job. Told me it'd only be a few min then 1 hour later I asked how long she replies "a few minutes". Lol seriously?!?!?!?
I recently had a 5 day experience at Maple Grove Hospital - it was exceptional. I was admitted through the Emergency Department twice - both times to a responsive and helpful team. My overnight stays in the hospital were excellent in all aspects of care. Staff, food, care - all exceptional. The nursing staff was great, especially Leslie Davis, who was kind, thoughtful and caring, providing fast helpful feedback, just "taking care of me" and my family. Leslie was clearly a highly skilled and well trained nurse.
Had my daughter July 2017 at Maple Grove Hospital with midwife Debra Boersma and multiple nurses, I was there a few days and wish I had all there nurses names. Debra Boersma was outstanding, she listened to me and was very down to earth. She explained everything throughly and my husband and I felt relaxed and comfortable with her care. The nurses were AMAZING, each nurse really seemed to care and were on top of everything. If it weren’t for the nurses I’m almost positive I would’ve ended up having a c-section (one recovery is hard enough!). Could not have asked for a better experience or a better atmosphere to bring my little girl into! Thank you! I’ll be back!
I have already shared my overall experience with family and friends - and although I would prefer to never be in the hospital again, Maple Grove Hospital will be my absolute first choice - Phil Dell
Maple Grove Hospital is a US Hospital based in Maple Grove, Minnesota. Maple Grove Hospital is located at 9875 Hospital Dr, Maple Grove, MN 55369, USA.
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