My fiancé and I had such a great time staying at the Courtyard Marriott in Maple Grove. Even though we live in the area, it was an early Valentine's getaway for us. We got a room with the in-room whirlpool and it was great! The bed was extremely comfortable and everything was very clean. When I told the front desk it was our Valentine's getaway, they offered us complimentary champagne and chocolate-covered strawberries, which they delivered exactly when we asked them to. It was such a nice touch and we felt so special!
Staff were friendly and great, but.... the mattress was horrible. Contacted guest services and was told that all rooms have the same mattress. They brought me an extra comforter and pillows to help. Just disappointed because every hotel usually has comfortable beds at least. Everything else was great though.
The rooms are nice, and the beds are comfortable. Unfortunately, the air conditioner was so incredibly loud that sleeping was difficult. It came on a couple times an hour, and woke me up each time.
I had a couple in the room next to me who were fighting loudly early in the morning (3 am) and I called down to the desk and they took care of it. The next day when I mentioned to the front desk and asked for them to confirm if those people were checking out or if they were there another night they looked for me. The next morning they gave me a free coffee and breakfast voucher. So nice! And then I forgot my pants there and they are sending them to me! Great customer service!
First, very friendly and helpful staff... That's always appreciated. The rooms we have are modern, clean - new feeling - and comfortable; largely what I've come to expect from the Marriott family of hotels. I'm here with the kids, they've been pretty good but it's been a friendly environment for them as well. We've enjoyed the pool, relaxing, and taking in some of the nearby dining. I wouldn't hesitate to stay again.
Courtyard Minneapolis Maple Grove Arbor Lakes is a US Lodging based in Maple Grove, Minnesota. Courtyard Minneapolis Maple Grove Arbor Lakes is located at 11871 Fountains Way, Maple Grove, MN 55369, USA.
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