Good thing it's very cheap. Clean enough and staff is friendly, it's just a bare bones type of place. They do have kitchens in the rooms.
I've stayed here once, and the experience was nice. The front desk was knowledgeable about things to do in the area, friendly, and courteous. The front lobby and rooms were clean and comfortable.
So glad the night Lady is lazy. We ended up getting two nights for the price of one at the Hilton right across the way. $15 More but waaay better property and service. You get what you pay for here I assume
If I could give this hotel a zero star I would. We arrived at the hotel before check-in and the front desk person said that they had given our room away. No explanation was given. They said they gave it away to someone who had made a reservation the day before; keep in mind that I had made the reservation about a week in advance. I traveled 3 hours to MG for a wedding that I was to attend in a little over an hour. I called corporate the next day and they profusely apologized and said that the district manager would be calling me back and explain to me what happened. They expressed that they were going to mail me a free night stay x2 since there were two people in the room, one being in the wedding. I had received nothing for almost 3 weeks. I called corporate again and they put me through to "Tammy" who is the manager at the MG location. I have never been treated so poorly that I did today. All she continued to say was, "I wasn't here when it happened so I can't explain it to you." I understand that, but unfortunately your district manager is too inconsiderate to call a customer back. In the end, I still have no follow-up, no explanation as to why this happened, and no credit. I would NOT recommend staying here. Another wedding guest stayed here, along with the couple, and stated that there were marks on their pillows, hair along the toilets, and their 'smoke free room' smelled like horrible cigarettes, thankfully they complained and all that was said was, "Oh we can bring you up some febreeze." Wow. So wonderful..... Just don't stay here.
Just passing through, booked last minute. Not a comfy bed but was surprised by the amenities in the room pretty much has everything if you ask for it (if you know to ask for it). Also the "free breakfast" consisted of some coffee, a granola bar, and some oatmeal packets (but no facilities to make it at the breakfast area, you have to ask for a kettle or something to boil water or ask for a bowl to use the microwave). It would be nice if the just let us know at check in.
Extended Stay America Minneapolis Maple Grove is a US Lodging based in Maple Grove, Minnesota. Extended Stay America Minneapolis Maple Grove is located at 12970 63rd Ave N, Maple Grove, MN 55369, USA.
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